Connect your account

ONAtrail synchronizes your activities through the official Strava and Garmin Connect APIs. Authorization always happens on the provider's own page — ONAtrail never sees or stores your Strava or Garmin password.

Connecting your Strava account

1. Log in to your ONAtrail account.
2. Click Connect with Strava in your account settings.
3. You will be redirected to Strava's official authorization page. Review the requested permissions and click Authorize.
4. Once connected, your activities will be synchronized automatically and your trail analytics will appear in your dashboard.

Connecting your Garmin account

1. Log in to your ONAtrail account.
2. Click Connect with Garmin in your account settings.
3. You will be redirected to Garmin's official authorization page. Review the requested permissions and confirm.
4. Once connected, your activities will be synchronized automatically and your trail analytics will appear in your dashboard.

Frequently Asked Questions

Why do I need to connect my Strava or Garmin account?

Connecting your account will allow ONAtrail to analyze your training history and provide personalized trail analytics, including pacing recommendations, climbing and descending profiles, and race preparation tools tailored to you.

What data is imported?

Only the activity data needed to provide your insights is imported, including distance, duration, elevation gain, GPS tracks, and pace.
Your data is only ever visible to you, within your own account. We never sell your data and we never share it with third parties for advertising. See the dedicated Garmin Data and Strava Data sections of our Privacy Policy for full details.

How can I disconnect my Strava account?

You can revoke ONAtrail's access at any time, in either of two ways:

• From ONAtrail : open your account settings and click Disconnect Strava.

• From Strava : go to Settings → My Apps on strava.com and click Revoke Access next to ONAtrail.

Once access is revoked, synchronization stops immediately.

How can I disconnect my Garmin account?

You can revoke ONAtrail's access at any time, in either of two ways:

• From ONAtrail : open your account settings and click Disconnect Garmin.

• From Garmin : manage third-party app access in your Garmin Connect account settings.

Once access is revoked, synchronization stops immediately.

How can I delete my data?

You can request deletion of your account and all associated data at any time from your account settings or by emailing us at ona.trail@chu-reunion.fr. See our Privacy Policy for details on data retention.

My activities are not syncing. What should I do?

First, check that ONAtrail is still authorized in your Strava settings (Settings → My Apps) or your Garmin Connect account settings. If it is and syncing still fails, contact us at ona.trail@chu-reunion.fr and we will help you resolve the issue.